At Holidays Bindas Tours and Travels, we are committed to providing a smooth and memorable travel experience. However, we understand that travel plans may change due to unforeseen circumstances. This Refund Policy outlines the terms and conditions for cancellations and refunds.

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1. Booking Cancellation by Customer

If you cancel your booking, the following refund policy will apply:

• 30 days or more before travel date
  → 90% refund of the total amount paid
• 15 to 29 days before travel date
  → 70% refund of the total amount paid
• 7 to 14 days before travel date
  → 50% refund of the total amount paid
• Less than 7 days before travel date
  → No refund will be provided

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2. Cancellation by Holidays Bindas Tours and Travels

If a tour is cancelled by Holidays Bindas Tours and Travels due to operational reasons, weather conditions, natural calamities, or government restrictions, customers will be offered:

• A full refund, or
• The option to reschedule the tour for a later date

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3. Non-Refundable Services

The following services are non-refundable once booked:

• Hotel bookings confirmed with advance payment
• Flight or train tickets (subject to provider policies)
• Cab bookings already scheduled
• Entry tickets and permits
• Any third-party services booked on behalf of the customer

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4. Refund Processing Time

• All eligible refunds will be processed within 7–10 working days
• Refunds will be issued using the same payment method used at the time of booking
• Processing time may vary depending on banks or payment providers

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5. No-Show Policy

If a customer fails to arrive on the travel date without prior cancellation, the booking will be treated as a no-show, and no refund will be issued.

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6. Contact Information

For cancellations or refund requests, please contact:

Holidays Bindas Tours and Travels
📍 Habib Complex, Karan Nagar, Near National School, Srinagar, Jammu & Kashmir – 190010

📧 holidaysbindas@gmail.com
📞 +91 7780920815

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