Terms and Conditions
Welcome to Holidays Bindas Tours and Travels. By booking with us or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking and Payment
- All bookings must be confirmed with an advance payment.
- Full payment must be completed before the start of the tour unless otherwise agreed.
- Prices are subject to availability and may change without prior notice until booking is confirmed.
2. Pricing and Inclusions
- Package prices include only the services specifically mentioned in the itinerary.
- Any additional expenses such as personal costs, extra meals, or optional activities are not included.
- Government taxes, entry fees, or permit charges may change and will be borne by the customer if applicable.
3. Cancellation and Refunds
- Cancellation and refunds will be processed as per our Refund Policy.
- Some bookings (flights, hotels, permits) may be non-refundable as per third-party policies.
4. Changes to Itinerary
- We reserve the right to modify the itinerary due to weather conditions, road conditions, safety concerns, or operational reasons.
- Any additional costs arising from such changes must be borne by the customer.
5. Travel Documents and Responsibilities
- Customers are responsible for carrying valid ID proof (Aadhaar, Passport, etc.).
- For certain destinations, permits may be required and must be arranged in advance.
- The company is not responsible for issues arising from incomplete or invalid documents.
6. Liability
- We act only as an intermediary between customers and service providers (hotels, transport, etc.).
- We are not liable for any injury, loss, delay, or damage caused by third-party providers.
- We are not responsible for delays due to weather, roadblocks, strikes, or unforeseen events.
7. Force Majeure
We shall not be held responsible for any failure or delay in performance due to events beyond our control, including:
- Natural disasters
- Weather conditions
- Political unrest
- Pandemics
- Government restrictions
No refunds will be provided in such cases, though alternatives may be offered where possible.
8. Code of Conduct
- Customers are expected to behave respectfully with staff, drivers, and fellow travelers.
- Any misconduct may result in termination of services without refund.
9. No-Show and Early Departure
- No refunds will be provided for no-shows.
- No refunds for unused services or early departure from the tour.
10. Third-Party Services
- We are not responsible for the quality, delays, or issues related to third-party services such as airlines, hotels, or transport providers.
- Their respective policies will apply.
11. Website Usage (if applicable)
- All content on our website is for general information only.
- Unauthorized use or copying of content is prohibited.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on our website.
13. Contact Information
For any queries, please contact:
Holidays Bindas Tours and Travels
📍 Habib Complex, Karan Nagar, Near National School, Srinagar, Jammu & Kashmir – 190010
📧 holidaysbindas@gmail.com
📞 +91 7780920815
